Emirati Visa Refund Policy

Eligibility for Refunds

Refunds are only available if your visa application is denied by the relevant immigration authorities. Visa refusals are different from visa application denials and do not fall under the purview of our refund policies. To request a refund for a denied application, you must provide us with the official denial notice issued by the authorities. We reserve the right to verify the authenticity of the denial notice before processing any refunds.

General Terms for Refund and Cancellation

We reserve the right to refuse or cancel your application at any time for various reasons, including but not limited to:

• Downtime and availability of embassy or third-party systems
• Any other unavoidable or unforeseen circumstances
• Changes in policies, immigration fees, or any other terms and conditions as published in UAE Immigration news releases or on their website
• Inaccurate or incomplete information provided by the user, such as incorrect travel dates, unclear passport copies, or failure to respond to communication from EmiratiVisa within 24 hours of receipt.

Processing Refunds

Refunds are only available if your visa application is denied by the relevant immigration authorities. Visa refusals are different from visa application denials and do not fall under the purview of our refund policies. To request a refund for a denied application, you must provide us with the official denial notice issued by the authorities. Once we receive the official denial notice, we will process your refund within 5 business days after a case-by-case review. Refunds will be issued to the original payment method used for the visa application. Emirati Visa is not responsible for any delays in refund processing caused by third-party payment processors or financial institutions.

Non-Refundable Fees and Limited Refund Amount

Please note that certain fees associated with the visa application process, such as service and processing fees, are non-refundable once your application has been submitted through the EmiratiVisa system. These fees cover administrative costs, including any foreign exchange charges.

Refunds are not available for approved visa applications, even if you decide not to use the visa or travel to the destination country. Once a visa application is approved and the visa is issued, no refunds will be provided regardless of whether the visa is used or not. However, should your application be denied, the refund amount will be limited to the fees paid specifically for the visa application, excluding any non-refundable fees mentioned above. Emirati Visa reserves the right to deduct any additional charges incurred during the refund process, such as currency conversion fees or bank processing fees.

Refund Inquiries and Assistance

Should you believe you qualify for a refund or have inquiries regarding our Refund Policy, click here to use a contact form or kindly reach out to us at reachus@emirativisa.com. You may also call or WhatsApp us @ +91 81482 93231 Our dedicated customer service team is readily available to aid you with your refund request and offer any necessary guidance.

Refund Process Flow:

• Initiate Refund Request:

1. 1. • Applicants contact Emirati Visa at reachus@emirativisa.com or call or WhatsApp us @ +91 81482 93231, expressing their eligibility for a refund or seeking clarification about the Refund Policy.

• Customer Service Interaction:

1. 1. • Emirati Visa’s customer service team acknowledges the refund request and initiates communication with the applicant.
      • Applicant provides necessary details such as application ID, reason for refund, and any supporting documentation if required.

• Review and Verification:

1. 1. • Emirati Visa reviews the refund request and verifies the applicant’s eligibility based on the Refund Policy.
      • Any additional information or clarification required is requested from the applicant.

• Processing:

1. 1. • Upon confirming eligibility, Emirati Visa will send an email with refund updates and proceeds with processing the refund
      • Refund amount is calculated, excluding non-refundable fees and deducting any applicable charges such as currency conversion or bank processing fees.

• Refund Issuance:

1. 1. • Emirati Visa issues the refund to the original payment method used for the visa application  within five business days..
      • Applicant receives notification confirming the refund issuance and any relevant transaction details.

• Follow-up and Support:

1. 1. • Emirati Visa remains available to address any further inquiries or concerns regarding the refund process.
      • Applicants may reach out to our customer support team through various channels, including the WhatsApp chat facility on our website or by emailing reachus@emirativisa.com, for any assistance or clarification they may require.

• Closure:

1. • Refund process is completed once the amount is successfully refunded to the applicant.

Updates to Refund Policy

Emirati Visa reserves the right to modify or update its Refund Policy at any time without prior notice. Any changes to the Refund Policy will be effective immediately upon posting on the website. It is the responsibility of the Visa Applicant to review the Refund Policy periodically for any updates or changes.