Privacy Policy

Introduction

At Emirati Visa, we understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or services.

Personal Information We Collect

We collect, process, and use personal information during our interactions with you. The type of personal information we collect includes, but is not limited to:

First Name
Middle Name
Last Name
Mobile Number
Email ID
Passport Number
Date of Expiry
Journey Start Date
Return Date
Gender
Date of Birth
Father’s Name (as in passport)
Mother’s Name (as in passport)
Marital Status
Place of Birth
Nationality
Profession
PAN Number
Full Address

We may also request any other relevant data or documents required by immigration authorities.

How We Use This Personal Information

We use your personal information to support our business and interactions with you, including but not limited to:

Providing our services and processing payments
Operating our business
Personalizing, marketing, and advertising our products, services, and offers
Communicating and interacting with you
Improving our products, services, and websites
Meeting legal obligations and for legal purposes

We only collect, process, use, share, and store your personal information where we are satisfied that we have an appropriate legal basis to do so.

Sharing Your Personal Information with Others and Globally

We share your personal information with:

Other entities within the Emirati Visa Group to provide, improve, and personalize our products and services, and to manage our business
Third parties who help us manage our business and deliver our products and services, including IT and back-office support, fraud detection, customer service support, marketing, payment verification, data storage, and research and analysis
Banks and payment providers to authorize and complete payments
Government agencies and law enforcement as permitted or required by law
Third parties whose products or services you are purchasing through our platforms, such as airlines, tourism agencies, hotels, transfer and car hire companies, tour and excursion providers, or travel agents
In aggregate, statistical form, non-personal information regarding the visitors to our platforms, traffic patterns, and platform usage with our other entities within the Emirati Visa Group or third-party advertisers and social media and digital platforms to provide advertising
Third-party advertising and social media platforms to provide more personalized advertising, promoting our products and services in accordance with your preferences
Potential or actual third-party purchasers of our business or assets

The Emirati Visa Group is a global business, which means your personal information may be transferred and stored in the United Arab Emirates and other countries which may be outside your country of residence. We will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and fully managed to protect your privacy rights and interests.

How We Protect and Store Your Personal Information

We have implemented and maintain appropriate technical and organizational security measures, policies, and procedures designed to protect the personal information that you share with us and safeguard the privacy of such information. These measures include:

Placing confidentiality requirements on our staff members and service providers
Destroying or permanently anonymizing personal information if it is no longer needed for the purposes for which it was collected
Following security procedures in the storage and disclosure of your personal information to prevent unauthorized access
Using secure communication channels such as SSL (“secure sockets layer”) or TLS (“transport layer security”) for transmitting data that is sent to us

Transfer of Your Personal Data

Your information, including personal data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This means that your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information. We ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Cookies

A “cookie” is a small computer file that is downloaded to your device. It collects information on how you navigate our websites and the internet, helping us provide better website services to you and tailor certain content. For information about how we use cookies, please read our Cookie Policy.

Legal Rights Available to Help Manage Your Privacy

If you are subject to laws that provide you with such rights, depending on certain exceptions and the processing activity we are undertaking, you may have certain rights in relation to your personal information, such as the right to:

Access personal information
Restrict the processing of your personal information
Object to the processing (including direct marketing) of personal information
Transfer your personal information
Obtain a copy of personal information safeguards used for transfers outside your jurisdiction
Lodge a complaint with your local supervisory authority

Updates to this Privacy Policy

We may amend this Privacy Policy from time to time to keep it up to date with legal requirements and the way we operate our business. If we decide to change our Privacy Policy, we will place any updates on this webpage and the privacy sections of any relevant platforms.

Legal

Without prejudice to your rights under applicable laws, our Privacy Policy is not a contract and does not create any legal rights or obligations.

Contact Information

If you have any questions about our Privacy Policy, you can contact our Data Privacy Officer at:

Email: privacy@emirativisa.com

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.